FAQ

What is it made of?

Our pillowcases and eye masks are made from premium silk with a smooth, dense weave — the pillowcase comes in 19 and 22 momme. It's naturally gentle on skin and hair, and kind to sensitive skin.

How do I wash it?

Machine wash cold (30°C) on a delicate or silk cycle with a mild detergent, or hand wash. No bleach. Don't tumble dry — air-dry away from direct sunlight. A cool iron on the reverse is fine if needed.

How long does delivery take?

Every order ships free and arrives within 15 days. You'll receive a tracking link as soon as your order is on its way.

Will I pay customs or import fees?

No. Every Curalp order is priced and shipped so there are no customs charges or surprise fees at your door.

What if I don't love it?

You're covered by our 30-Night Promise: sleep on it for 30 nights, and if it isn't the best sleep you've had, we'll refund you or send a replacement — and you keep the original. No parcels to return, no forms. Just email support@curalp.ch.

Which pillow sizes fit?

Our pillowcase is a standard 50×70 cm with a hidden, reinforced zip that keeps it snugly in place.

How can I pay?

We accept the major credit and debit cards through Shopify's secure checkout.